Business Manager / Head of Sales & Services – (AIS)
Sales @Safa Fatima posted 9 hours ago in Health Care / Hospitals Shortlist Email JobJob Detail
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Job ID 268785
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Job Type Permanent
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Job Shift Morning
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Degree Title B.E. / B.S
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Experience Upto 10 Years
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Gender Not Specified
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City Karachi
Job Description
The Business Manager / Head of Sales & Services – AIS will lead nationwide sales and service operations, drive business growth, strengthen customer relationships, and ensure high-quality after-sales support. The role requires strong expertise in biomedical equipment sales and services, team leadership, and strategic business development. Experience in orthopedic implants, Hip & Knee Replacement Systems.
Key Responsibilities
- Lead sales and service operations to achieve business targets and revenue growth.
- Develop and implement sales strategies, business plans, and service improvement initiatives.
- Build and maintain strong relationships with customers, healthcare institutions, and key stakeholders.
- Identify new business opportunities and expand market presence across Pakistan.
- Address customer inquiries, resolve complex sales and technical service issues, and ensure customer satisfaction.
- Oversee after-sales services, troubleshooting, maintenance coordination, and customer support.
- Lead, guide, and develop sales and service teams to improve performance and achieve business objectives.
- Monitor market trends, competitor activities, and customer requirements to identify growth opportunities.
- Track sales performance, service quality, and key business indicators, and recommend corrective actions.
- Ensure compliance with company policies, procedures, and applicable quality standards.
Minimum Requirements
- Education: Diploma in Biomedical Engineering; B.E. / B.S. in Biomedical Engineering preferred.
- Experience: 8–10 years of relevant experience in sales and service operations, preferably within the biomedical equipment or medical technology industry.
- Experience in orthopedic implants, Hip & Knee Replacement Systems.
- Proven experience in sales management, customer relationship management, and after-sales service.
- Demonstrated ability to lead teams, manage nationwide operations, and achieve business targets.
- Strong communication, negotiation, problem-solving, and analytical skills.
- Willingness and ability to travel nationwide as required.
